Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I'm only on free trial, but Customer Service (Meg) was extremely friendly, quick to reply, and helpful! Makes my decision to convert to paying user even easier!
Great sms app for automated marketing & customer support (tied in with Gorgias). There's a lot of integrations built-in which makes this a super powerful marketing tool.
Great customer service and helps provide sales for my business as well as build brand loyalty. Txt Sms is super effective!
Today I had the pleasure of working with Shannon from Customer Support. Shannon went well above and beyond my expectations! Not only did she help me with my original questions, but she helped to take my Postscript app to a whole other level for my business! Their CS team ROCKS!
This app has been a dream so far. Really easy to set up automations and to run campaigns. Customer support is quick and helpful. I recommend!
This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.
The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.
Postscript is a beautiful and functional application; I reached out to support to help me remove a widget, and Tasia responded quickly to my request and helped me resolve my issue. The entire onboarding experience thus far has been superb and looking to continue my business relationship with Postscript. Thanks again, Tasia, for the quick and effective support.
This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!
Absolutely fantastic customer service, Taylor is the best. Install the app - stop reading reviews. You're missing out on money.