Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 9, 2020

This app is amazing and the team behind the scenes is even better. I just installed this app last night and it has already helped me in so many ways. i definitely recommend this app to everyone!

Mason & Madelyn's Treasures
United States
About 1 month using the app
May 18, 2021

Absolutely love the postscript team! They are all so helpful and fast to get you answers. It's made learning SMS exciting and fun!

YumEarth
United States
About 1 month using the app
Edited May 31, 2021

We asked them to cancel the subscription - instead they charged us $1,500 and won't issue a refund.

Jackie's Chocolate
United States
Over 3 years using the app
February 4, 2022

I love this app. It's easy to use, and best of all, their chat support is readily available if you need help ! 5 stars for getting you going on your SMS texting campaign

Lively Ink
United States
About 1 month using the app
June 26, 2020

Love this app so far, great support by Zev, I highly recommend them because of the quick response time and were able to fix my problem with the pop-ups quick.. Thanks !

OmniShaver
United States
About 1 month using the app
March 4, 2020

Super user friendly, exceptional customer service, intuitive interface, and the preview of the message shown on a phone rather than just in text format is so much fun! We switched from another platform and wish we didn't wait so long. Best out there - and now with the best pricing by far!

Prep Obsessed
United States
About 1 month using the app
July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Volcanica Coffee
United States
About 1 month using the app
June 11, 2020

One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers.

Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt.

Everything I look for when choosing the right partner to work with on our store.

Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)

Zenergy
United States
About 1 month using the app
November 11, 2021

I am new to Postscript but so far we love it! Kyler was such a great help answering my question in the support chat! I highly recommend joining if you haven't already!

Vintage Vaquera
United States
About 1 month using the app
November 16, 2021

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

A Taste Of Africa
United States
About 1 month using the app