Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!
Postscript ROCKS! The support team is unparalleled. Bre on the support team was beyond helpful, she went above and beyond and taught me so many new things. What I love about Postscript is they help you on the spot, they explain everything in detail whether it be with photos or videos. The Postscript marketing aspect has really helped engage my customers and they have been returning to shop way more frequently since signing up! I can't wait to see how much my business will grow with postscript!
Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.
I just started this application. So far the support team is excellent. I look forward to using the the app.
Sherrod was VERY GREAT WITH HELPING ME. prompt responses and very attentive and patient. i look forward too using this app now
For myself, I am new to online ecommerce and I have ZERO experience in SMS and email marketing. I Choose to use SMS marketing because it looks like this will be the future trend and it seems less complicated than Email marketing. Postscripts set up is very simple to use and they provide very detailed, easy to read and follow instructions (with pictures) that literally walk you through setting up your first few campaigns. It totally eliminates the intimidating factor for newbies like myself. Thanks to Postscript I got my first Sale through Instagram in less than 5 days of starting IG and doing my first posts. I recommend this app as it's a powerful tool and you can set this up so damn easy. If you get stuck, the support team is easy to communicate with and very helpful which is a must for newbies like me.
I love PostScript. I use it on both of our stores. The interface is perfect. Shannon is so helpful and very patient. I really appreciate the fantastic service always.
This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!
Every Shopify store owner should be using Postscript. I'm a new store owner and have tried many different sms/mms apps trying to find the best one. Some took percentages of sales, others claimed to do things that simply weren't true.
I made an almost an extra $3000 my first month using it. The team at postscripts are always available by chat to help with any questions I've had.
They are always adding new features and will actually take your feedback and add it to the program if it will help all postscript users.
I'm highly impressed with the service so far and truly believe that they are trying to make postscripts the best sms/mms solution in the entire marketplace.
Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!