Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Had some issues with a customer not receiving notifications and Porshai was able to assist me and walk me through what needed to be done. I'm very pleased with both the app and their customer service. Thanks, Porshai!
Postscript is AMAZING. The support team is so helpful and the platform is so robust in terms of it's capabilities.
We already have a 23x ROI!
Just downloaded this app and I can already say I am very satisfied with this platform! Super easy to set up and a lot of the automations are already done for you. I'm excited to see what sms marketing has to offer to my online store
I just love the Postscript App. So easy to use. Customers love it and it's a money maker. You absolutely can't lose. Best of all the support is top-notch in every possible way. Kudos to Zev for swift and accurate help with my concern today.
Best Service and app ever. The team just spent a very long time with me to make sure I have what i needed! Highly recommend this app!
So far so good! Enjoying the ease and friendly chat interactions that help answer any of my questions. Can't wait to get more customers signed up to help grow the business! Thanks PS!
This is the first SMS app that we downloaded and it's extremely intuitive, preset templates are great and it integrates with apps we are using for free. Pricing is extremely reasonable for small businesses and the layout of the site is bright, easy to read and I love the fact that you can test texts first to see what they look like before sending and the opt-in pop up fits in on the site perfectly. It's all good. (So far. :)
First let me say I never write app reviews. Second I didn't want to even try text-marketing (they cold called me). But it was a free trial and people opt-in so I was like, why not....? HOWEVER now I am a big Postscript fan! The service, professionalism, thoughtfulness and general fun of the on-boarding specialist (Paris) has made me excited about using the program. I recently had a bad on-boarding experience with another app, so it has highlighted to me how excellent the service provided here was. Paris was patient, very careful in making sure I understand how everything works. I wish I could work with her forever. And, they are diligent about compliance. I highly recommend giving Postscript a try if you are looking for text marketing!
I love Postscript. It has greatly increased my sales on my store. It is easy to use! The chat is also a great feature! I highly recommend.
Postscript's customer service is phenomenal! They send great calendars each month with SMS inspos and really help you get set up for BFCM way in advanced! Seriously just do it!