Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 8, 2020

This has my sales doubling now I can send campaigns to my clients via text! I was having trouble adding the Gif to my messages but their customer service via chat was on it 100%... I LOVE IT HERE

Naked Truth Hair
United States
About 1 month using the app
October 29, 2021

Support is responsive and helpful with any issues we've had. Love the free 30 day trial to test out features and find out if it's right for you. Seems like the best deal for if you just want texting for your business without a ton of extra things bundled in, making the cost higher. Easy to use platform and great support! It's definitely working in terms of ROI so far!

Vull Sport
United States
About 1 month using the app
Edited January 8, 2021

Brian is the MVP. Awesome support and understanding of your needs. This man here is golden. He walks you through what needs to be done and full assist. Patient and awesome

urban-tags
Ireland
About 1 month using the app
September 16, 2022

Pretty awesome. I'm no programer but the support staff is great. Helped me though it. I'm stoked to be on my way and working towards my ecomm goals.

Vamo Life
United States
30 days using the app
May 27, 2020

Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.

ÉLÉVATIONE
United Kingdom
30 days using the app
July 11, 2020

This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!

iHeart Nature
United States
30 days using the app
August 31, 2020

A fantastic app, with incredible features. I'm definitely pleased that they allow integrations & offer a 30-day trial for me to get the hang of things. Customer service is very helpful & responsive. I needed help getting setup and they walked me through it easily and quickly. I tried other SMS apps and this is the best one so far without a doubt.

My Fam Portraits
Australia
30 days using the app
October 8, 2018

Although the sales aren't rocking into stardom just yet, I want to give this app a great recommendation, and here are my reasons why:

1. EXCELLENT CUSTOMER SERVICE - without a doubt the best customer service for an app out there. These guys truly want to see us succeed!

2. EASE OF USE - it is pretty simply to set up and get going. Best yet, they'll help you each step along the way to be sure you understand the features.

3. GREAT VALUE - the app has already paid for itself. Without a doubt, the best value for any Shopify app.

Even with the learning curve, which is minimal, this app delivers what it promises. Kudos to the developers.

Miracle Relief
United States
29 days using the app
January 21, 2021

Just started using this app. The product is easy to use and has everything that I wanted in an SMS marketing service. The customer service is 10/10, smooth onboard process and they even helped with integration with other apps! Recommended.

Sneaker Doctor
Australia
29 days using the app
Edited May 7, 2020

Have had post script for 30 days and its great!
Love the response we're getting from this app!
The team is quick to respond and so helpful, highly recommend!

Sterling Forever
United States
29 days using the app