Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Every Shopify store owner should be using Postscript. I'm a new store owner and have tried many different sms/mms apps trying to find the best one. Some took percentages of sales, others claimed to do things that simply weren't true.
I made an almost an extra $3000 my first month using it. The team at postscripts are always available by chat to help with any questions I've had.
They are always adding new features and will actually take your feedback and add it to the program if it will help all postscript users.
I'm highly impressed with the service so far and truly believe that they are trying to make postscripts the best sms/mms solution in the entire marketplace.
Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!
Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.
Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!
The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.
I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!
Very impressed with Postscript thus far. It's extremely user friendly but the functionality is much better then what I've seen with the competitors. Also, the customer service is seriously some of the best I've ever seen. We're using SMS for a unique use case and the customer support was out of this world in helping us figure out how to properly implement. I cannot recommend Postscript enough and really looking forward to using it more and more as it's already having a very positive impact on our business.
Customer support has been great, they're really responsive and able to deal with the issues I've encountered!
Really enjoying the app and the awesome customer service & support by Zev and other staff who easily helped me understand key features... Awesome app
Postscript is heads-and-shoulders above the competition. The best SMS app overall. Clean interface, quick revenue, easy integrations and GREAT customer service. Have never had to wait for answers to any of my questions. Highly recommend.