Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 18, 2019

Every Shopify store owner should be using Postscript. I'm a new store owner and have tried many different sms/mms apps trying to find the best one. Some took percentages of sales, others claimed to do things that simply weren't true.

I made an almost an extra $3000 my first month using it. The team at postscripts are always available by chat to help with any questions I've had.

They are always adding new features and will actually take your feedback and add it to the program if it will help all postscript users.

I'm highly impressed with the service so far and truly believe that they are trying to make postscripts the best sms/mms solution in the entire marketplace.

SWL Collection
United States
About 1 month using the app
March 12, 2021

Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!

Members Chicago
United States
About 1 month using the app
September 1, 2020

Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.

TruBrain
United States
About 1 month using the app
June 2, 2020

Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!

ANTIDOTE 1848
United States
About 1 month using the app
March 24, 2022

The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.

knitmysterypacks
United States
About 1 month using the app
June 4, 2021

I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!

Funky Confetti
United States
About 1 month using the app
May 5, 2020

Very impressed with Postscript thus far. It's extremely user friendly but the functionality is much better then what I've seen with the competitors. Also, the customer service is seriously some of the best I've ever seen. We're using SMS for a unique use case and the customer support was out of this world in helping us figure out how to properly implement. I cannot recommend Postscript enough and really looking forward to using it more and more as it's already having a very positive impact on our business.

Furesque
United States
About 1 month using the app
January 19, 2022

Customer support has been great, they're really responsive and able to deal with the issues I've encountered!

VizuArts
United States
Over 2 years using the app
May 7, 2020

Really enjoying the app and the awesome customer service & support by Zev and other staff who easily helped me understand key features... Awesome app

Boss A Trillion Luxurious Brand & Store
United States
About 1 month using the app
June 29, 2020

Postscript is heads-and-shoulders above the competition. The best SMS app overall. Clean interface, quick revenue, easy integrations and GREAT customer service. Have never had to wait for answers to any of my questions. Highly recommend.

U Suck at Golf
United States
About 1 month using the app