Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Shannon from the customer help section is actualy helpful. Please get her a raise !! She is pretty good
Ran into a little delay with my first campaign. But then I reached out to Chat and OMG!!!! They were amazing!!! Fixed my issue in seconds. Love it!!!
Great support! lots of flexibility to configure different flows for mobile vs desktop, and the ability to tie a click from an unidentified mobile device through to checkout so it gets properly associated with the shopify customer is clutch.
Great support team! Very helpful while keeping things entertaining! They were also very quick with their responses!
I love this app, and the customer service made it even better. I messed up my automation and got a prompt response and help. Highly recommended!
This App is amazing. Money well spent. If I could give it 1000 out of 2 I would . Plus they are available to help almost instantaneously. Thank you
Very easy to build customized drip campaigns, user-friendly platform, really great and speedy customer support, too!
So far so good. Still early, but support has been great and seems to have garnered good results early on.
I used postscripts and its very easy to use, the support team has been really helpful with our launch especially Sylvia and Kyler. Thank you!
We used this app to directly SMS our customers that left us their phone numbers over the last 14 years. This is a great way to first-line contact a large group of people who are already interested in your business.