Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

August 14, 2020

I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!

Sinful Southern Belles Boutique
United States
About 1 month using the app
September 28, 2020

Shannon and the Postscript team have been wonderful to work with! They were helpful and attentive in getting our account set up and answered all our questions in minutes. It is so nice that Postscript easily integrates with Shopify, so most of the work for the automated campaigns was already done for us. Glad we made the switch to Postscript.

EcoVessel
United States
About 1 month using the app
May 7, 2022

We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!

Arbor Made
United States
About 1 month using the app
December 22, 2020

Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.

ELAVI
United States
About 1 month using the app
August 27, 2020

Insane ROI and open rates relative to email marketing. Would definitely recommend to anyone wanting better open rates and conversion rates.

Soulvation Society
United States
About 1 month using the app
July 13, 2019

I have used a lot of apps with Shopify. Some are frustrating and some are as simple as follow the instructions and click. This app isn't the easiest to use. But the support makes up for just that. Mr. Sean has EXCELLENT customer service and has been quick to respond to my questions. I HIGHLY recommend this app!

iWant Accessories
United States
About 1 month using the app
June 1, 2021

I wanted to find another route to communicate with my customers, and Postscript was what I chose. After just simply activating the popups and slightly changing the branding on the original messaging, I already had sales rolling in from cold traffic that were using the popup to snag a small discount. I'm currently up to about 350 subscribers in only 1 month, and each subscriber is worth about $10 and climbing daily. Well worth the investment. I made over $3,000 with it during the free trial. I have had a couple small issues with deliverability, and the support staff is top notch. Porshai has been a great help with any issue I have encountered. Highly recommended.

Dude That Lifts
United States
About 1 month using the app
June 7, 2021

communication is good and fast which is #1 for me.. there was a few little hiccups but the agent noticed it and and had no problem getting it fixed asap

Ny Taste N Fashion
United States
About 1 month using the app
February 9, 2021

The SMS capabilities are amazing on this app. Customer service responds extremely fast via chat and is very helpful. Thanks to Shannon we are able to get going quickly and effectively.

Lakeshore Metal Decor
United States
About 1 month using the app
December 28, 2020

I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!

The Vault Co.
United States
About 1 month using the app