Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Postscript is user-friendly! They have an amazing support team ready to help. I would Totally recommend!
Sms marketing is so important to a growing business. Postscript is one of the best apps that I have come across not to mention their support is top-notch!
Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.
The app and their customer support are top notch. I've just started using this app but it's already my favorite app on our store. 5 stars from me!
I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!
Had a bit of a billing issue but Zev was able to help me through chat in record time! I am a happy customer and their customer support team is amazing and very prompt.
Love the app. Very helpful and generally user friendly. Customer service was great, and fast! Was having a problem and messaged and "Zev" helped out super fast, and did everything I needed him to do within 1 minute of messaging.
App works exactly as promised in driving revenue (as long as you set flows up the right way). Postscript is the Klaviyo x Mailchimp of SMS - the customization is on point, the pricing tiers are sensible, and support team is solid. Highly recommend trying it out to see how your customers respond!
So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build out the app with the help of their support team, the integrations are also perfect for us. Out CS team can answer texts from their Zendesk account.
App works great, I've captured some sales I would have otherwise lost. Support is amazing...personal, stateside, and they really try to connect with their customers