Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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The app works great and very easy to use. ROI from SMS has been incredible so far. But the best component is how it increased customer retention. First thing we tried was to add a funny GIF along with our messaging, and customers came right back. Support has been great so far, hopefully it stays that way!
Postscript has been a game-changer for us! We've seen an improvement in our customer engagement and sales from simply taking two hours to setup core flows and sending out our first campaign. The platform is so easy-to-use and the support team is incredibly responsive, friendly, and dedicated to your success. Don't hesitate, just do it!
Love how easy it is to use and how detailed you are able to make segments. It was simple to get started and already generating revenue in under an hour!
I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service (Zev) & they took care of the issue in no time. Thanks you so much for your support. Love this app.
I wanted to use this app to better connect with my customers and resolve issues quickly and efficiently. Unfortunately, the popup feature used to text and respond to customers wasn't working. I quickly talked with Postscript's friendly support agents and I didn't have to do a thing and they handled everything effectively. I think that the only feature that they're missing and would take their app to the next level is a built-in store chat box and not rely allot on the popup. Thank again, 10/10 would recommend!
Micheal was my rep and he was amazing to say the least. He went above and beyond to help me set up. I am new to this SMS app but with his help I am all set to go and the response time was great.
Support for Postscript has been great thus far and the interface is easy to use! We have multiple shops and use it for all.
Postscript is amazing. Blown away by what it can do. I'm very excited to see the results, best SMS app I've seen! The onboarding was so easy and fantastic. Thanks Andrew for building something that actually is helpful to new customers!!! :)
I love this app because it's one monthly price, the trial was 30 days which gave me so much time to adjust to the system and literally fall in love with it. The automation was set up with a lick of a button. I love how I can insert gif into my automation to make it my own.
Really good customer support. Taylor (from customer support) was absolutely fantastic and very helpful :)