Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

October 16, 2020

I've been hearing some great things about sms marketing. I'm so glad i chose this app. The customer service is probably the best so far. Shannon has been helping me ever since i downloaded this app and Omg is she funny. I feel like I'm working in an office right next to someone on my team! Getting work done and enjoying the process is the feeling i get using this app! Im looking forward to the rewards!

bunchofbullshop
United States
23 days using the app
September 18, 2020

goat of sms remarketing. easy money, easy to set up - customer support is extremely helpful - strongly recommed

PrestigeTouch®
United Kingdom
23 days using the app
April 11, 2019

I've only been in business for a few weeks and I downloaded Postscript to help create a text subscription to gain an audience to help market my brand and reach customers. The app is extremely easy to use and I've sent multiple campaigns so far. Since I'm a new business and I'm want to keep my startup costs low, I love that there is a free plan available that offers all the features I need.

Jabrae Purifoy
United States
23 days using the app
Edited October 27, 2020

Top notch support and great integrations. Messaged for help with keywords and got a response in seconds. Excited to explore this new SMS sales channel with Postscript!

Super Sassy
United States
23 days using the app
January 11, 2021

I just signed up and so far so good. Their support team especially Sylvia has been amazing to work with. I would highly recommend Postscript if you're comparing SMS marketing apps.

Sons of Hollis
United States
23 days using the app
October 28, 2020

This app is easy to use. It helps me collect customers via email and phone. I like the templates as they are fun and I think customers would like them.

Bee Bougie
United States
22 days using the app
September 15, 2020

So far the app is very intuitive to use however what stands out is the customer service! Shannon is the bomb-diggity and basically helped me set up my automations from start to finish. I was able to get these up and running super-fast and she made it fun to get them done.

Dry Rub
United States
22 days using the app
July 3, 2019

That app works great and has a lot of functionalities. Their customer service is very helpful as well.

Herb Affair
United States
22 days using the app
Edited March 11, 2020

AMAZING app, and AMAZING customer service! We have researched dozens of texting apps as a solution for our Shopify Plus store (we're newbies) and finally came across one that is easy to use, easy to understand, and easy to ask for help through their support team. I am very pleased with the app so far.

Nature's Select Pet Food
United States
22 days using the app
November 4, 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

BIBA LOS ANGELES
United States
22 days using the app