Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!
I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!
I needed help fixing a gif and Andre literally did the most for me! I honestly have never had such great and fast service. I really appreciate this aspect alongside an app that has brought in a lot more orders too!
Started using a few weeks ago so still learning but it has been working very well. Help from Michael our onboarding specialist and support from Porshai has been awesome!
Postscript provides any easy way to connect and engage with your customers via SMS. Their support is top notch and will reply to you even on the weekend. Highly recommend running this for your promotional campaigns!
Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!
I've chatted with 2 customer service agents since adding this app about 2 weeks ago. They are very helpful with anything you have questions with which I appreciated. I am loving this app so far!
Easy app to understand and GREAT customer service, Sylvia was very helpful and has a great sense of humor :) She helped with all I needed, now hoping Postscripts helps my business to increase conversion.
This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.
Unbelievable customer support, I have never seen something like that ever. Thank you Porshai for what you did to help me. I could not think that such support could be offered by a company representative. Keep up with this great job what you do. And about the app itself - huge opportunities to build any flow you can imagine. Excellent.