Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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At first the platform may seem a little overwhelming because of all the functionality, however it quickly becomes clear that there is no better SMS marketing platform than this. After a couple sit downs, you will begin to appreciate the layout and the customizability.
Additionally, the customer service is A1. Taylor is literally the best. I had a very vital (but small in hindsight) issue with my sms list transfer into Postscripts, and when I wrote in the chat, she responded in 10 seconds. Not only that, but she stayed patient with me and workshopped the issue the entire time until it was sorted. That is the type of service you stay loyal to. Give her a promotion.
Amazing app, even better support. Zev stayed on chat with me while I set it up, took all of a couple minutes, and we are already collecting subscribers. Jumped ship from another provider mostly for the segmentation and ease of use of the platform, which looks amazing. Nice app. Can't go wrong here.
This is the easiest app to install and is accompanied by an ALL STAR customer service. I was up and running in 10 minutes!!! Thanks!
A fantastic app, with incredible features. I'm definitely pleased that they allow integrations & offer a 30-day trial for me to get the hang of things. Customer service is very helpful & responsive. I needed help getting setup and they walked me through it easily and quickly. I tried other SMS apps and this is the best one so far without a doubt.
Although the sales aren't rocking into stardom just yet, I want to give this app a great recommendation, and here are my reasons why:
1. EXCELLENT CUSTOMER SERVICE - without a doubt the best customer service for an app out there. These guys truly want to see us succeed!
2. EASE OF USE - it is pretty simply to set up and get going. Best yet, they'll help you each step along the way to be sure you understand the features.
3. GREAT VALUE - the app has already paid for itself. Without a doubt, the best value for any Shopify app.
Even with the learning curve, which is minimal, this app delivers what it promises. Kudos to the developers.
Just started using this app. The product is easy to use and has everything that I wanted in an SMS marketing service. The customer service is 10/10, smooth onboard process and they even helped with integration with other apps! Recommended.
Shannon from the customer help section is actualy helpful. Please get her a raise !! She is pretty good
Ran into a little delay with my first campaign. But then I reached out to Chat and OMG!!!! They were amazing!!! Fixed my issue in seconds. Love it!!!
Great support! lots of flexibility to configure different flows for mobile vs desktop, and the ability to tie a click from an unidentified mobile device through to checkout so it gets properly associated with the shopify customer is clutch.
I love this app, and the customer service made it even better. I messed up my automation and got a prompt response and help. Highly recommended!