Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
Love how easy it is to use and how detailed you are able to make segments. It was simple to get started and already generating revenue in under an hour!
I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service (Zev) & they took care of the issue in no time. Thanks you so much for your support. Love this app.
I wanted to use this app to better connect with my customers and resolve issues quickly and efficiently. Unfortunately, the popup feature used to text and respond to customers wasn't working. I quickly talked with Postscript's friendly support agents and I didn't have to do a thing and they handled everything effectively. I think that the only feature that they're missing and would take their app to the next level is a built-in store chat box and not rely allot on the popup. Thank again, 10/10 would recommend!
Micheal was my rep and he was amazing to say the least. He went above and beyond to help me set up. I am new to this SMS app but with his help I am all set to go and the response time was great.
Support for Postscript has been great thus far and the interface is easy to use! We have multiple shops and use it for all.
Postscript is amazing. Blown away by what it can do. I'm very excited to see the results, best SMS app I've seen! The onboarding was so easy and fantastic. Thanks Andrew for building something that actually is helpful to new customers!!! :)
I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!
We just started using Postscript and so far so good! Have had a couple of questions and Postscript Customer Service has gotten back to me within 5 minutes each time. Very helpful and walked me through everything. We have definitely seen an uptake in sales with Postscript also. I'm sure as we get everything set up better, we will see an even bigger difference! Can't wait!
I love this app because it's one monthly price, the trial was 30 days which gave me so much time to adjust to the system and literally fall in love with it. The automation was set up with a lick of a button. I love how I can insert gif into my automation to make it my own.
Really good customer support. Taylor (from customer support) was absolutely fantastic and very helpful :)