Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I'm new to postscript, I had a question and Faith was able to hop on chat and answer my questions, also provided me links to fix my concern. Great service!
We recently made the switch to Postscript and have been extremely impressed with the customer service (shoutout to Zev!), the ease of the platform, and the integrations Postscript offers us. Their CS team is always available to help and answer questions. It's easy to setup new automations and campaigns that drive revenue and grow our SMS list and last but not least Postscript easily integrates with many platforms/tools we already use to give our customers a cohesive experience.
I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.
Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!
Kyler from Postscript was AMAZING! I explained my question and she helped me in no time. No back and forth, no confusion, just a clear and concise solution and that's all I needed. She's the best and I'm so happy with the service she provided me!
This app is incredible! I messaged to get some help with something I couldn't figure out and Sylvia helped me in no time at all! Customer support is great and i would definitely recommend!
I'm just getting started with text marketing! Will be using in addition to newsletters for marketing and abandoned carts. Zev, with customer service, has been very helpful with templates & tips & tricks. 30 day free trial is also a winner!
I've a few weeks into my trial and loving the app! Already saved over $500 in abandoned carts. We'll definitely be staying on as paying customers.
I loved how they walked me through the setup in the beginning so that we know we're doing everything by the book.
The automations are gold. And the customer service is top notch!
great customer service so far. just started with them--hopefully it brings lots of sales thanks, -Julian
Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!