Postscript SMS Marketing

I switched to this app from another text app and I am glad I did. I found it easy to use and is helping me grow my text list. I also liked the free 30 day trial which helped me get familiar with the app and made it easier when it was time to choose a plan that suited my needs. I had to take off a star because it's not that easy to insert gifs. The other app I switched from had a library of gifs to add to your messages but with postscript you have to go to another website to save the gif you want and then upload to postscript. I was having an issue uploading the gifs and reached out for help. Tyler helped me right away and stayed on the chat with me until we got it fixed. The customer service was great and he was very helpful! Thanks!

goat of sms remarketing. easy money, easy to set up - customer support is extremely helpful - strongly recommed

I've only been in business for a few weeks and I downloaded Postscript to help create a text subscription to gain an audience to help market my brand and reach customers. The app is extremely easy to use and I've sent multiple campaigns so far. Since I'm a new business and I'm want to keep my startup costs low, I love that there is a free plan available that offers all the features I need.

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find. However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've probably spent weeks of my time as a founder working with their support team to resolve bugs and problems with their product. Customer support was initially helpful but frequently fails to follow up and requires reminders from me to solve problems. A recent issue with Postscript caused an order to initiate without a customer's consent, and 7 weeks later we're still waiting on an explanation or resolution. I've worked on software startups for a decade and cannot understand the poor technology execution at Postscript. They are abundantly capitalized, with a large engineering team, and the product cannot be relied upon to do what it promises to do.

Top notch support and great integrations. Messaged for help with keywords and got a response in seconds. Excited to explore this new SMS sales channel with Postscript!

I just signed up and so far so good. Their support team especially Sylvia has been amazing to work with. I would highly recommend Postscript if you're comparing SMS marketing apps.

This app is easy to use. It helps me collect customers via email and phone. I like the templates as they are fun and I think customers would like them.

So far the app is very intuitive to use however what stands out is the customer service! Shannon is the bomb-diggity and basically helped me set up my automations from start to finish. I was able to get these up and running super-fast and she made it fun to get them done.

That app works great and has a lot of functionalities. Their customer service is very helpful as well.

AMAZING app, and AMAZING customer service! We have researched dozens of texting apps as a solution for our Shopify Plus store (we're newbies) and finally came across one that is easy to use, easy to understand, and easy to ask for help through their support team. I am very pleased with the app so far.