Reviews (1,887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.
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So far so good! This app has all the things I need to help with my business. The customer service team was very quick and efficient when I needed assistance.
Postscript has been amazing! It is easy to use, amazingly integrated with Shopify and has the best customer service!
Within just a week of downloading this app it has helped me generate revenue for my business. I needed some assistance with my keywords & Shannon was nothing less than AMAZING. I am still in my trial period but I will absolutely be purchasing the paid version of this app. Thank you PostScripts!
Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.
So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!
What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.
I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.
Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.
Amazing customer service really. They help you set up everything and get the ball rollin quickly ! thanks !
Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.