Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We are using this app to communicate to a specific group of customers. On a busy Sunday, we needed some help/direction on a few things, so we sent the team a message. They immediately jumped in to help us solve our problems. So refreshing to find a business partner interested in helping your business. The service was genius/amazing and the platform is equally awesome. Well done. You clearly have a lot of smart - and thoughtful people working at your company!
I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.
Although I had some issues initially the customer service was excellent very helpful & patient during set-up! I love this app so far so good:)
The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!
Shannon was amazing. She answered every question I had and helped me setup my sms quickly. I highly recommend this app.
Love the app its very easy to use. I came across some issues with my billing and Porshai was very helpful.
just started using the app, customer service is on point, they are making it very easy to navigate this app!
Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.
Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.
I've been needing an app like this for a while now! It's really amazing and helps save so many sales... highly recommend!