Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

February 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Sweet Apricity
United States
15 days using the app
Edited November 14, 2023

I have to say, this app is seriously impressing me with its smooth performance. It's been a pleasure to use! And the cherry on top is the amazing support team. They've been so incredibly helpful and kind, going above and beyond to address any questions or concerns I have.

PRAYING RABBIT
United States
15 days using the app
January 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Huron
United States
15 days using the app
December 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Bayou with Love
United States
15 days using the app
January 10, 2019

Awesome app! I got my first sale on the first campaign I sent out. I love their abandoned cart feature!

Cru Day Spa
United States
15 days using the app
November 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Hearthy Foods
United States
14 days using the app
July 2, 2020

$4,000 in revenue in the first 5 days! And it's during the free trial :)

I'm impressed with the app and customer service so far (shout out to Zev for being awesome and helping resolve many questions)!

Postscript--- please don't become those other companies that charge an arm and a leg for your service! Remember what got you here!

Also, please improve your Pop ups! I know they're new, but you really need to create a user-friendly theme editor, and allow multi-part pop ups. Remember we're mostly entrepreneurs and biz owners here -- and the simpler, less-code heavy, the better!

Last, but not least, PLEASE integrate with OMNISEND, and other email marketing platforms. Makes no sense to just do Klayvio, when there are like a dozen email platforms people use. Please PLEASE integrate with Omnisend.

Thanks again!

MyOrganicCompany
Sweden
14 days using the app
May 18, 2021

I like this app by far, I would like to know what a Keyword was before setting up my account, but then the team helped me to add a new one.

Kandy Storemx
United States
14 days using the app
December 1, 2021

Blown away by the immediate increase in revenue, exceptional onboarding experience led by Paris, and the seamless integration with Shopify. My only regret is not signing up for Postscript much sooner!

Angela Caglia Skincare
United States
14 days using the app
October 13, 2022

We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!

Bella Maddison Boutique
United States
14 days using the app