Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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We needed text messaging marketing implemented on our store and a friend recommended PostScript to us.
PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate.
The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket.
Can't say enough great things. 10/10 would recommend!
Ellie, Sean and Shannon went far and beyond our expectations with continued assistance and answering any and all questions. This app is amazing and love how it includes pre-built automations which makes it so simple to use ! Super excited to use this app for SMS marketing.
Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!
I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.
First of all.. there isn't a better SMS/MMS app out there!
Trust me, I've searched high and low, you won't find one better than PostScript! It allows you to send GIF messages and you can insert a hyper link that allows you to keep track of Unique Clicks. This allows you track progress. AMAZING! The app is Super user-friendly. I also had thousands of questions, so I was able to LIVE Chat. Alex, the person who helped me, was super patient and helpful with me. I'll definitely be recommending this app to my fellow Shopify friends.
Postscript's customer service is amazing, the best experience we've had hands down. Postscript makes text marketing easy & seamless. Zev was super helpful, friendly and quick to respond!
Simply put, Postscript has helped us drive fresh sales from text marketing. It's opened up a whole new mobile revenue channel. Plus, it's intuitive, easy to use, and the team is really responsive. Recommended!
nice app so far, fast responding customer service resolved my issue i was having , thank you . just wish they integrated with mailchimp
Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool
PS has great Customer Service -- they are super responsive and want to help solve any and all questions that us customers havw!