Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Postscript's customer service is phenomenal! They send great calendars each month with SMS inspos and really help you get set up for BFCM way in advanced! Seriously just do it!
Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!
I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl
We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!
I just started using and I'm excited for all it can do. Service is definitely ready to help! Thanks!
I tried two other SMS apps before settling on this one for good. Customer support is super fast and helpful. The app has a lot to offer and I'm still working my way through it.
Easy to use but very powerful tool. SMS marketing is super crucial to reach younger customers. Customer service has been awesome when I reached out with issues.
Postscript is responsible for the majority of our abandoned checkout revenue. So simple to use. And their team is incredible!!!!
Great app and pretty easy to use! I have had a couple questions along the way but always get a pretty fast response!
Every single question I asked the chat support team was answered with enthusiasm & GREAT detail! Postscript has successfully implemented every efficient measure possible, I am very excited to be a part of the Postscript Family.