Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 19, 2020

The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.

JIMMYCASE
United States
Over 3 years using the app
May 25, 2021

A big thank you to Sylvia for helping me with some minor technical difficulties! The app is helpful.

Hollyhood Apparel
United States
Over 3 years using the app
June 9, 2020

I just downloaded the app and I am excited to engage with my customers. Zev was super helpful and responsive with helping me get all set up and start to get subscribers. Great customer support here! Thanks :)

Eight6 Boutique
United States
Over 3 years using the app
February 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Antea Amoroso Design
United States
Over 3 years using the app
October 24, 2019

Adam did a great job introducing us to the platform. He spent all the time we needed to learn and has checked back in since. When we have a question, their support chat is on the ball! (Thank you Shannon!).
More important is that our FIRST campaign, only 568 texts, gained us $1,200 in sales 75% of that within 2 hours of sending.
Excited to have set up the abandon cart automation to see how it performs for BF!
Excellent app, integrates with Klaviyo and Zendesk. Super easy to use and if you get stuck there is a ton of support at your fingertips.
DO IT!

RevAir
United States
Over 3 years using the app
May 12, 2020

Complete game changer! I love everything about postscript! I love that you can include gifs and it is easy to read the analytics. My sales have never been higher!

Twisted Pineapple Boutique
United States
Over 3 years using the app
October 14, 2020

Super great app that is user friendly. It has been an excellent source of revenue and channel to reach our customers in a meaningful way. Their prices are much better than a lot of competitors too.

Grass Roots Farmers' Cooperative
United States
Over 3 years using the app
November 25, 2020

I absolutely love the customer support rep named Shannon that helped me!! she was really patient and it made my day

Clothed in Grace
United States
Over 3 years using the app
July 14, 2020

Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.

Scotch Porter
United States
Over 3 years using the app
July 2, 2021

We've loved growing our business with Postscript, and overall the functionality is great and the UI of the platform is incredibly simple. But the best part is the customer service. The team is so responsive, personable, helpful, and works hard to find answers to even the toughest questions. They also keep track of feedback, and it seems they take suggestions from their customers seriously about feature suggestions. Can't say enough good things about them as a partner for our brand!

Jambys
United States
Over 3 years using the app