Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 19, 2020

I'm happy it's free yet with powerful functions. They are helpful for me and get what I want. Thumbs up!

Ultra Rosemary
United States
14 days using the app
May 21, 2020

This is a great app and I hope to improve my conversion rate a lot. It is very easy to set up and very powerful.

GoGadu
Colombia
14 days using the app
April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

mon petit shoes
United States
14 days using the app
January 19, 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Empty Set Entertainment
United States
14 days using the app
December 8, 2021

So far so good! This app has all the things I need to help with my business. The customer service team was very quick and efficient when I needed assistance.

Millennial Married
United States
14 days using the app
November 19, 2020

Postscript has been amazing! It is easy to use, amazingly integrated with Shopify and has the best customer service!

Hilma
United States
14 days using the app
September 2, 2020

Within just a week of downloading this app it has helped me generate revenue for my business. I needed some assistance with my keywords & Shannon was nothing less than AMAZING. I am still in my trial period but I will absolutely be purchasing the paid version of this app. Thank you PostScripts!

The Bossy Clique Collection
United States
14 days using the app
Edited February 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Trends & Traditions Boutique
United States
14 days using the app
March 1, 2024

Amazing customer service from Autumn, simply amazing.

Jrain
United States
7 days using the app
October 26, 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Reesey B's Boutique
United States
13 days using the app