Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!
Extremely friendly customer service! They helped me to active Reply to Buy button within couple seconds! Great dashboard and functionality! Looking for a long-term cooperation)
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.
The ease of implementation and customer support so far is amazing. Not just another app to install and uninstall. Cant wait to see how sms changes our business. Special thanks to Shannon for being great!
Ellie, Sean and Shannon went far and beyond our expectations with continued assistance and answering any and all questions. This app is amazing and love how it includes pre-built automations which makes it so simple to use ! Super excited to use this app for SMS marketing.
Incredibly easy to navigate and use! I love the inclusion of photos/gifs and the ability to be flexible with what I send to my customers. It’s also cool that the app features a tool that lets you know if the message you’re sending is weak, moderate, or strong which I like a lot. I would like to see a way to make it to where the pop up repeats every time a customer comes to your site even if they minimized it the initial time they saw it. All in all, a great app!
I'm really new to SMS marketing, but Postscript makes it super easy to get started! They have all the automations set up for you already, which is really convenient and nice. A HUGE plus to Postscript is their customer service! It's probably one of the best service I've received, especially from Michael! He is so helpful and hilarious. I would highly recommend Postscript :)
Dan & Sean were awesome to work with in setup, and answering all of my questions. We think this app is going to help us get to the next level. Definitely recommend.
Great customer service. Easy to set up with Shopify. Great experience all around!! Thanks, Shannon.