Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 9, 2022

just started using the app, customer service is on point, they are making it very easy to navigate this app!

Avieaura
Canada
15 days using the app
May 17, 2023

Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.

Freewell
United States
15 days using the app
May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Blume
United States
15 days using the app
January 15, 2019

I've been needing an app like this for a while now! It's really amazing and helps save so many sales... highly recommend!

Bali Babe Swim
United States
15 days using the app
February 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Sweet Apricity
United States
15 days using the app
May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Proud Patriots
United States
15 days using the app
January 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Huron
United States
15 days using the app
December 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Bayou with Love
United States
15 days using the app
January 10, 2019

Awesome app! I got my first sale on the first campaign I sent out. I love their abandoned cart feature!

Cru Day Spa
United States
15 days using the app
Edited November 14, 2023

I have to say, this app is seriously impressing me with its smooth performance. It's been a pleasure to use! And the cherry on top is the amazing support team. They've been so incredibly helpful and kind, going above and beyond to address any questions or concerns I have.

PRAYING RABBIT
United States
15 days using the app