Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Great app and nice and funny customer service. It really helps you to grow your audience! thank you Zev !!
I'm new to postscript, I had a question and Faith was able to hop on chat and answer my questions, also provided me links to fix my concern. Great service!
We recently made the switch to Postscript and have been extremely impressed with the customer service (shoutout to Zev!), the ease of the platform, and the integrations Postscript offers us. Their CS team is always available to help and answer questions. It's easy to setup new automations and campaigns that drive revenue and grow our SMS list and last but not least Postscript easily integrates with many platforms/tools we already use to give our customers a cohesive experience.
I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.
This app is incredible! I messaged to get some help with something I couldn't figure out and Sylvia helped me in no time at all! Customer support is great and i would definitely recommend!
I'm just getting started with text marketing! Will be using in addition to newsletters for marketing and abandoned carts. Zev, with customer service, has been very helpful with templates & tips & tricks. 30 day free trial is also a winner!
I've a few weeks into my trial and loving the app! Already saved over $500 in abandoned carts. We'll definitely be staying on as paying customers.
I loved how they walked me through the setup in the beginning so that we know we're doing everything by the book.
The automations are gold. And the customer service is top notch!
great customer service so far. just started with them--hopefully it brings lots of sales thanks, -Julian
Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!
We are using this app to communicate to a specific group of customers. On a busy Sunday, we needed some help/direction on a few things, so we sent the team a message. They immediately jumped in to help us solve our problems. So refreshing to find a business partner interested in helping your business. The service was genius/amazing and the platform is equally awesome. Well done. You clearly have a lot of smart - and thoughtful people working at your company!