Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 5, 2020

Although I had some issues initially the customer service was excellent very helpful & patient during set-up! I love this app so far so good:)

Official Girl
United States
16 days using the app
Edited September 18, 2020

The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!

SimpLeigh Sassy Boutique
United States
15 days using the app
April 13, 2020

Shannon was amazing. She answered every question I had and helped me setup my sms quickly. I highly recommend this app.

Adorefash
United States
15 days using the app
August 2, 2022

Faith has been such a big help! I am still familiarizing myself with the platform but she has walked me through necessary steps and even created a video showing how to create a coupon. Great support! I do think the platform is hard to navigate and not super user-friendly but that might change the more I use it!

QUINN
United States
15 days using the app
February 9, 2022

Love the app its very easy to use. I came across some issues with my billing and Porshai was very helpful.

The Pink Vault
United States
15 days using the app
February 9, 2022

just started using the app, customer service is on point, they are making it very easy to navigate this app!

Avieaura
Canada
15 days using the app
May 17, 2023

Taylor--for being the realest and sourcing quick solutions while I needed some very time sensitive troubleshooting assistance.

Freewell
United States
15 days using the app
May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Blume
United States
15 days using the app
January 15, 2019

I've been needing an app like this for a while now! It's really amazing and helps save so many sales... highly recommend!

Bali Babe Swim
United States
15 days using the app
February 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Sweet Apricity
United States
15 days using the app