Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 2, 2020

Within just a week of downloading this app it has helped me generate revenue for my business. I needed some assistance with my keywords & Shannon was nothing less than AMAZING. I am still in my trial period but I will absolutely be purchasing the paid version of this app. Thank you PostScripts!

The Bossy Clique Collection
United States
14 days using the app
Edited February 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Trends & Traditions Boutique
United States
14 days using the app
Edited December 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Macoma Boutique
United States
13 days using the app
June 26, 2023

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
United States
About 1 year using the app
October 26, 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Reesey B's Boutique
United States
13 days using the app
September 29, 2021

Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.

socalwaxshop
United States
13 days using the app
Edited June 16, 2020

Zev is incredible at support. The software is great! Definitely install and use Postscript if you want to use SMS mrktg.

Cloudy
United States
13 days using the app
July 10, 2019

Amazing customer service really. They help you set up everything and get the ball rollin quickly ! thanks !

Dossier Perfumes
United States
13 days using the app
June 6, 2023

Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.

Heritage Hen Farm
United States
About 1 year using the app
December 14, 2020

Excellent customer services when, I was having trouble connecting to my website. The app is best for SMS.

Easton Beauté
United States
12 days using the app