Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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AMAZING! Always available, helpful, and easy to work with. Not to mention super supportive and go above and beyond. Taylor is amazing!
Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!
Very responsive to email and chats during set up. And they even made it fun! Can't wait to get this going.
Good customer service and easy to use programing. But this there shouldn't be a specific amount of characters for a review.
Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!
Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.
Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.
I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.
Still on my free trial, but postscript's support is beyond stellar 5/5. Very quick responses, extremely patient, and knowledgeable! Zev from postscript's customer service team has exceeded all my expectations for customer service.
It's really a good app. Trust me, you can't miss it! It's really a good app. Trust me, you can't miss it!