Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Proud Patriots
United States
15 days using the app
January 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Huron
United States
15 days using the app
December 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Bayou with Love
United States
15 days using the app
January 10, 2019

Awesome app! I got my first sale on the first campaign I sent out. I love their abandoned cart feature!

Cru Day Spa
United States
15 days using the app
Edited November 14, 2023

I have to say, this app is seriously impressing me with its smooth performance. It's been a pleasure to use! And the cherry on top is the amazing support team. They've been so incredibly helpful and kind, going above and beyond to address any questions or concerns I have.

PRAYING RABBIT
United States
15 days using the app
November 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Hearthy Foods
United States
14 days using the app
May 18, 2021

I like this app by far, I would like to know what a Keyword was before setting up my account, but then the team helped me to add a new one.

Kandy Storemx
United States
14 days using the app
December 1, 2021

Blown away by the immediate increase in revenue, exceptional onboarding experience led by Paris, and the seamless integration with Shopify. My only regret is not signing up for Postscript much sooner!

Angela Caglia Skincare
United States
14 days using the app
October 13, 2022

We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!

Bella Maddison Boutique
United States
14 days using the app
August 19, 2020

I'm happy it's free yet with powerful functions. They are helpful for me and get what I want. Thumbs up!

Ultra Rosemary
United States
14 days using the app