Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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excellent support - I LOVE SHANNON looking forward to increasing conversions. Changing from SMS BUmp and with high expectatioons
Customer service was very helpful , knowledgeable, and accessible. I was very pleased with my experience
One of the best apps for SMS marketing. I Highly appreciate their customer service for the fast replies.
I installed this app 2 days ago after checking a lot of apps in the store. They are a class apart & really care for customers. You will know what's sms marketing all about. The service attitude seems just right, they attended on Christmas eve too, hard to believe! Rocking team, awesome!
I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!
Wow! This app is very easy to set up and customer support has been extremely fast and helpful. This is an easy add-on that drives big revenue with little to no effort. Highly recommend!
Extremely friendly customer service! They helped me to active Reply to Buy button within couple seconds! Great dashboard and functionality! Looking for a long-term cooperation)
Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!
The support team is very dedicated and determined to help you solve your questions. The app works good and the features are complete.
I've been testing about 3-4 different sms solutions this month and Postscript really has everyone else beat. Customer service, affordability, 1:1 chat feature, Klaviyo integration, gifs that don't require links to open. It's great. The only reason I didn't give 5 starts is I wish the forms allowed more advanced customization and there were smoother options to embed forms. I also wish we could purchase dedicated long numbers, sharing keywords makes things a little difficult. But I understand it keeps things affordable. I also wish we could send audio, but no one else is offering that yet anyway. Great job Postscript!