Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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The ease of implementation and customer support so far is amazing. Not just another app to install and uninstall. Cant wait to see how sms changes our business. Special thanks to Shannon for being great!
Ellie, Sean and Shannon went far and beyond our expectations with continued assistance and answering any and all questions. This app is amazing and love how it includes pre-built automations which makes it so simple to use ! Super excited to use this app for SMS marketing.
Incredibly easy to navigate and use! I love the inclusion of photos/gifs and the ability to be flexible with what I send to my customers. It’s also cool that the app features a tool that lets you know if the message you’re sending is weak, moderate, or strong which I like a lot. I would like to see a way to make it to where the pop up repeats every time a customer comes to your site even if they minimized it the initial time they saw it. All in all, a great app!
I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.
Dan & Sean were awesome to work with in setup, and answering all of my questions. We think this app is going to help us get to the next level. Definitely recommend.
nice app so far, fast responding customer service resolved my issue i was having , thank you . just wish they integrated with mailchimp
PS has great Customer Service -- they are super responsive and want to help solve any and all questions that us customers havw!
Great platform and great support. Sometimes the UX can be a little clunky but nothing that can't be improved. Definitely a must-have for all stores.
i don't know what's going on with this app but it's not working for me and i can't contact customer service about the problem because the entire app is blank. nothing shows and i really liked this app
Postscript has won our business for life! Shannon and the entire team helped our team with the entire integration. As a startup of non-tech founders, they were patient and put forth 100% willingness to guide us through setup!
I encourage any entrepreneur, business owner, and Shopify stores to use their amazing software. The people and customer service separate this company from every other SMS platform.