Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Much about your experience depends on who you get for a customer service agent. Sylvia is awesome! She even made me a video illustrating a solution to my problem. I wish there was a phone number, though, so that I could talk to someone when I'm having problems with the app.
Postscript has been the best user experience out of any app! Their entire team has been proactive to assist me in getting started & show me any tips to maximize their platform for SMS.
Also, if you ever have any questions, their customer support answers & resolves your questions within 5 minutes...
Highly recommend. You'd be a fool to go elsewhere!
I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!
Post Scripts support team is amazing and their response time is so fast! Sean has been incredibly helpful to us!
Have you ever had an 100% open rate? Well here ya go! Postscript is awesome and the team is even better.
Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.
Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!
It's simple to use, good. It's simple to use, good. It's simple to use, good. It's simple to use, good.
It's a great app but so far it's a bit confusing to get everything started. I will return with a better review once I can get things going a bit more smoothly. Finding out how to do things means you have to chat and ask questions but wait a few minutes or more for a response.
fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!