Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.
Customer support team is top notch! The ease of use within the platform is a huge selling point as well.
I'd recommend for anyone starting out with SMS who needs helpful tools and support. It has the ability to scale as large as you need, but stays true to its simplicity.
Zev was amazing help on the customer service end! Highly recommend!
I love everything about this app! You definitely need it to grow your text-based audience! The customer service is superb and Zev was great with my last minute need. Thank you!
Had an issue and reached out to Postscript support on a Saturday night not expecting a response. Was blown away that someone instantly reached out and resolved the issues within minutes. So far happy with the service. Keep it up!
Needed help regarding my 15% pop and got the answers I needed. PS did a nice job in the chat rooms,,
Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.
Great customer service! Staff is friendly and helpful and honestly the app is actually working for my biz, so Im overall very happy.
Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!
Love this app, it has helped me generate sales almost immediately and keep in contact with my customers. Get it now!!
I just launched with this App about 20 days ago. So far it's performing well, their customer service is top notch. Will follow up after some more time to give a more accurate assessment.