Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

January 5, 2021

Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.

Hype Sama
United States
Over 3 years using the app
November 30, 2020

Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!

139DEC
United States
Over 3 years using the app
September 5, 2018

Postscript has been a great tool for driving revenue. It’s easy to use, and I’m seeing very strong results from focusing on SMS as a marketing channel (higher click rates and conversion rates than email by far). I’ve more than made my money back on Postscript – it’s working so well I even started requiring phone numbers from customers during checkout. Plus, the gifs are fun!

Cyclone Pods
United States
Over 3 years using the app
June 30, 2020

Customer Service rocks!!!!! I messaged them and got a reply in less than a minute. They then went on to fix an issue I had in less than 5 minutes!!!! I'm in my free trial but they now have a customer for life!!!!!!!

Plant Based Jeff
United States
Over 3 years using the app
December 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

RETROVERT
United States
Over 3 years using the app
November 15, 2021

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Christian Planner
United States
Over 3 years using the app
September 24, 2020

Great customer support and great service! We worked together to solve an integration issue and the support was always there to help! Good job! The platform itself is well done, has some great feature and all you need to send and automate your SMS processes.
Big fan!

Kettle & Fire
United States
Over 3 years using the app
January 6, 2022

Great app very user friendly. The support team is always there to help. If you are looking for a sms marketing app I highly suggest this one.

Swavy Shoetique
United States
Over 3 years using the app
August 19, 2021

Great App. Needed help to set up a campaign, Morgan helped me with the process. Thank you! Keep up the good work!

Universal Nail Supplies
United States
Over 3 years using the app
January 26, 2021

Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.

Section 119
United States
Over 3 years using the app