Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 4, 2021

I Have used so many other apps. This app is easy to use and has amazing customer service! So far so good! zero complaints all love :)

crystalcamillehair
United States
Over 3 years using the app
June 26, 2020

I love Postscript! I left my previous SMS service and haven't looked back! The app is super easy to use and set up. I love the automation tools as well! Definitely worth the price!

Sally Ann’s Boutique
United States
Over 3 years using the app
August 4, 2020

Just started using this app and the customer service is AMAZING. Shannon has helped me with setting everything up and has quickly answered my many questions! Very happy with my decision to go with Postscript and am excited to see the results!

Basement Marketplace
United States
Over 3 years using the app
July 20, 2020

Works great and customers love it! Customer service is exquisite. Definitely recommend them to grow your audience and revenue.

DARLYNG & CO.®
United States
Over 3 years using the app
April 6, 2020

Do the free trial and you will be wondering why you didn't start SMS & MMS marketing efforts with Post Scripts sooner. Their team makes the integration seamless and the platform is SO easy to use. Not to mention their quick and helpful customer service. Plus, we are seeing increased conversion rates & revenue when compared to email touch points. Will continue to grow with Post Script! They truly are the best SMS & MMS service available.

Miami Beach Bum
United States
Over 3 years using the app
Edited November 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Tough Apparel
United States
Over 3 years using the app
July 16, 2020

We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.

Apple Girl Nails
United States
Over 3 years using the app
November 29, 2021

The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.

ZUG MONSTER
United States
Over 3 years using the app
June 10, 2020

great help from ZEV. my mobile pop up wasn't firing so they put in a request immediately to get fixed. cool app and looks very useful

Coconut Whisk
United States
Over 3 years using the app
July 23, 2020

We've tried a few SMS services and Postscript wins across the board. The customer support is amazing - Shannon has gone above and beyond to help us. Couldn't recommend more!

Abbott Lyon
United Kingdom
Over 3 years using the app