Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Postscripts has been so easy to set up! I had a few questions and Taylor on chat support was so easy to chat and work with! Pricing of the program is incredible with unlimited number of keywords and plenty amount of credits!
I am a returning customer. When i initially signed up i wasn't the person running marketing for my company. now that i am i needed a system that was easy to use and understand. I spoke with mike in sales he encouraged me and made me feel like i could do this on my own and he was right. Then when i needed help i spoke with taylor via chat and he was amazing. Im glad i decided to sign back up
Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.
So helpful. Extremely knowledgeable and I appreciate all the team's support. Super exciting to start.
I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer
I just download the app and had some doubts but Zev help to figure out. Excellent customer service! Fast and very friendly, keep walking guys
Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.
I use Postscript to market to our biggest customers and supporters. I haven't been on the app long but am enjoying its functionality! I wish there had been a little more clarity on how the credits work (I used too many at the beginning but understand now). I have already seen an ROI and like engaging with our audience in this interactive way!
Great product and customer service- highly recommend to anyone trying to implement SMS into their e-commerce experience!
This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!