Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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As an absolutely complete newbie, I am loving the app! Zev, the customer support guy was very friendly and fun to work with. I cannot wait to see the millions I will rack in with the abandon cart messages!
Postscript support has been available 7 days a week to answer all of our questions, help us troubleshoot, and make it easy to integrate their tool into our SMS marketing. Integrations with zapier and the storefront have been a breeze.
Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.
I heard about this App in a YouTube video and decided to give it a try because their CEO seems make sense.
So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!
Taylor from customer support has been fantastic in helping me setup my account and answering all of my questions. I'm very happy so far with the support and the features of the app!
Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!
Customer service is fantastic. All of our questions were answered quickly and efficiently. Sending out our first text campaign was so simple and seamless. Love this app!!
Zev is amazing! I figured out the problem that I had by myself. However, he went above and beyond to explain and help optimize the app for my store. Super informative and answered all my questions!!
The Postscript team was very helpful and responsive throughout on-boarding and whenever I had questions regarding set-up or needed help troubleshooting. The platform was easy to use and effective once we were taught how to navigate it.