Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!
I just downloaded the app and I'm already impressed. I couldn't figure out how to fix something so I started a chat and was immediately helped and he solved my problem quickly and efficiently. I'm looking forward to using this app to grow my business!
Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.
Super convenient and simple to understand- and if you get hung up, the team is very easy to reach and super fast at responding! Great app!
I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!
Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.
Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this
Pretty new to the app but it was very easy to set up. Loved that the featured are clearly communicated so we knew that it would do what we needed. Reached out to support with a minor question and the response was very quick and detailed. Love that they seem to provide the same level of customer service we like to give our own customers.
Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)
Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)