Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

May 11, 2021

So far so good. The best part so far is the excellent and very friendly customer support. Keep it up!

Rutledge Brands
United States
5 days using the app
June 9, 2020

Shannon ! went above and beyond for me ! had tons of questions and she was not only able to assist but also showed me how to make my corrections and gave me better suggestions !! thanks again

Sugar And Honey Atl
United States
5 days using the app
December 1, 2021

I'm new to the app, but so far so good. Also, the customer support is great. Kyler on the support team has been very helpful.

Soon Skincare
United States
5 days using the app
October 28, 2020

Great service. Great service. Great service. Great service. Great service. Great service. Great service.

Pet Sumo
United States
5 days using the app
April 28, 2021

I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!

LoveSquaredKids
Canada
5 days using the app
August 30, 2021

I just found this app today, I have had a little struggle setting it up but the app itself has been easy to navigate, I reached out to customer support who insured me that my issue was being dealt with in a timely manner. Great Customer service and I am glad to be doing business with them.

Spoiled Rotten Cup Co.
United States
4 months using the app
December 23, 2023

I am trying to send an SMS campaign, but I could not send it due to a system problem. I tried to contact customer service many times, they said they would get back to me, but they never did.

Vinci Leather Shoes
United States
4 months using the app
October 1, 2020

Only 4 stars because we haven't used it for long yet but everything seems to be working great and the support team is awesome! Zev was really fast at answering and quick with figuring out a solution!

Too Fast Online
United States
4 months using the app
July 16, 2020

Just started using this app and it has been the best experience thus far. Shannon automatically sent me information as soon as set up was started. She asked if I wanted more information on the process to set up other messages for my business as well as helped when I had questions when confused. She helped me answer two questions and provided clear instructions. Even though it has yet to be an hour into using the program I can already see that I will love this application tremendously.

Angelic Luxe Fashion
United States
4 days using the app
June 15, 2020

Great support team. Very helpful, friendly and patient. They helped with my integration and helped me figure out a solution.

THICK, BOLD, AND HEALTHY
United States
4 days using the app