Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

November 27, 2020

Awesome app, even more awesome support. Thanks for the help guys. Wishing you success and hope that the app opens into more integrations with even more apps.

Jibby Coffee
United States
4 days using the app
September 3, 2021

It has generated some sales for me, but it is hard at times to find the discount codes. I was surprised when I had a few sales and they had used a discount code where I didn't know it was coming from.

J & M Designs LLC
United States
4 months using the app
February 4, 2022

I love the Postscript / Shopify integration! It has made communicating with my customers so much more personal and convenient. Also, shout out to the Postscript support team, who are the BEST out of any software company I've worked with. They are always so competent, kind, and cheerful.

Roar Organic
United States
4 days using the app
June 1, 2020

Very quick conversions, help land sales almost immediately. Great customer service! Thanks for the help Zev.

iRefresher
United States
4 days using the app
January 22, 2021

I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.

GATA
United States
4 months using the app
May 27, 2020

I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!

ArtByJLaw
United States
4 days using the app
July 12, 2021

Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!

Calico's Boutique
United States
4 days using the app
November 16, 2020

I got help instantly from the support team, very patient and friendly and assisted me all the way to satisfaction.

BELLE FAB COLLECTION LLC
United States
4 days using the app
July 4, 2020

This is a super useful app. Easy to set up and works great! The support team is also very helpful and respond very fast. I highly recommend Postscript!

The MiniCam
Canada
4 days using the app
February 27, 2023

Just got introduced to postscript and I had maggie walk me through the basics for me she was extremely helpful, patient and knowledgeable. It was a smooth transition from the app I was using and I'm glad I switched over. Postscript is beginner friendly and I love it !

SHOP J BLAIR
United States
4 days using the app