Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited February 22, 2021

This app is really user friendly and even if you have an issue , the customer service is really great and prompt to react and help you to fixe your issue. Really really Love how simple the process is. I highly recommend this app

KEYROLL HAIR INC
Canada
About 10 hours using the app
June 1, 2020

I'm just getting started and trying to figure out if this app is a good fit for our mid-sized company but so far it seems like a really great fit. Getting my account set up was easy and I had a very helpful consultant via their messaging chat. Zev helped me out with a few onboarding questions and was a bright spot in my day. I would highly recommend giving them a shot with your business.

Shop Molly Green
United States
About 8 hours using the app
October 5, 2020

So far really enjoying the app and the support! Will update this review after using the app for a few weeks!

The Press Club
United States
About 7 hours using the app
June 14, 2023

Just onboarded to the platform and had the pleasure of working with Meg! She's a lifesaver and couldn't have done it without her!!!!

Taylor Made Scrub Hats
United States
About 6 hours using the app
August 10, 2020

Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!

Bliss Home Market
United States
About 6 hours using the app
February 4, 2021

This app is very user friendly. I set it up quickly and used the chat where I received detailed one on one support. Very quick response!

Klassy Jewels by Lady K
United States
About 5 hours using the app
July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

The Conscious Bar
United States
About 5 hours using the app
May 25, 2021

A big thank you to Sylvia for helping me with some minor technical difficulties! The app is helpful.

Hollyhood Apparel
United States
About 4 hours using the app
December 10, 2021

amazing assistance, a very easy way to market to clients via text message. We will be using this app for everything

morgane le fay
United States
About 4 hours using the app
May 16, 2020

AMAZING customer service! They went above and beyond to make sure my on-boarding process was seamless!

GaBBY Bows
United States
About 4 hours using the app