Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

June 10, 2020

Excellent customer service! Shannon was helpful and knowledgeable. She when over and beyond to assist me with my store. I would definitely recommend Postscript.

SaseeChic
United States
4 days using the app
June 11, 2020

Perfect app ! The team replied in under 1 minute they are very helpful recommended to everyone who wants to reduce they abandoned carts !

Srilada
Germany
3 days using the app
October 5, 2020

This app is good. I switched from SMS bump and found better results with postscript. Zev was helpful when I was setting everything up.

ParadiseCrate
United States
3 days using the app
January 26, 2021

I recommend postscript, it's a wonderful app, easy to use, also you will find an amazing team of support. I recommend truly.
sebastien

Veillo
Canada
3 days using the app
Edited November 11, 2021

So far so good. We have our first campaign running to convert our email customers to text customers and it is going great. The interface is easy and intuitive. Michael hooked me up via chat when I had questions.

MoveX
United States
3 days using the app
March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

Girlfriend Trend Boutique
United States
3 months using the app
Edited May 14, 2020

Just installed this app and support has been awesome helping me switch over from my previous Text Marketing app. Excited to try it out! Thanks!

Little BaeBae
United States
3 days using the app
July 19, 2021

Just getting started with PS but our experience so far has been awesome. Set up was super easy and customer support is amazing. Platform is very user friendly and it sounds like they're working on a bunch of integrations at the moment. Stoked!

MySpikeball Portal
United States
3 days using the app
November 18, 2020

Bryan was extremely helpful via the chat. I'm looking forward to learning more about this app and expanding my marketing. Thank you

PejaAndAmari
United States
3 days using the app
Edited November 15, 2022

Postscript is amazing! SMS marketing is a game changer! Their customer support team is very helpful! They answer your questions right away! If you don't have them, you should!

Style24
United States
3 days using the app