Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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This app is the best! It is so easy to use and any problem that I have, their customer service team is right there to help me immediately! They are super patient and help us with any and every question that we have! I highly recommend them!
Got the app up and running over the Christmas holidays. Getting a lot of subscribers even though it's a holiday week. I think this is going to be HUGE for my 2 shopify stores. The best part is the chat support. Meg was awesome !
Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.
Really well designed service. It's a little bit unintuitive to figure out specifics on different modules (automations, campaigns, keywords, popups, etc) and what they do exactly and where things go from there, how to find customers and see the outreach that has happened, etc. But the team was very fast to respond and eager help out, then once you get a feel for it things seem to be really easy and ROI is realized scarily quickly.
Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!
This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.
Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!
Very new to Postscript. My first interaction with support was excellent. Thank you Michael for all of your patience and knowledge.
Absolutely love it, I've been looking for a great SMS platform that does exactly what I need without being charged an arm and a leg! This app does it for me, plus the support team is amazing and very responsive.
Just downloaded PS and went through the onboarding process. Needed help with a few things and Kyler was quick to assist. Looking forward to seeing conversions with SMS!