Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

December 27, 2021

Got the app up and running over the Christmas holidays. Getting a lot of subscribers even though it's a holiday week. I think this is going to be HUGE for my 2 shopify stores. The best part is the chat support. Meg was awesome !

ReelSkinUSA
United States
2 days using the app
July 14, 2021

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

Boutique W
United States
2 days using the app
Edited September 29, 2020

Really well designed service. It's a little bit unintuitive to figure out specifics on different modules (automations, campaigns, keywords, popups, etc) and what they do exactly and where things go from there, how to find customers and see the outreach that has happened, etc. But the team was very fast to respond and eager help out, then once you get a feel for it things seem to be really easy and ROI is realized scarily quickly.

VET Tv
United States
About 2 months using the app
September 1, 2021

Just getting started. Awesome customer service. Instant response. These folks are totally on it. Shout out to Taylor. Thank you~!

Beadaholique
United States
2 days using the app
December 29, 2020

This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.

GameOnGear
United States
2 days using the app
December 11, 2020

Easy to use after a bit of trial and error. Really clean and straight forward. Amazing customer service!

Rad River Co.
United States
2 days using the app
Edited November 4, 2021

Very new to Postscript. My first interaction with support was excellent. Thank you Michael for all of your patience and knowledge.

Brown Street Boutique
United States
1 day using the app
February 10, 2021

Absolutely love it, I've been looking for a great SMS platform that does exactly what I need without being charged an arm and a leg! This app does it for me, plus the support team is amazing and very responsive.

4 Ur Skn
United States
1 day using the app
May 17, 2021

Just downloaded PS and went through the onboarding process. Needed help with a few things and Kyler was quick to assist. Looking forward to seeing conversions with SMS!

Prim & Saucy Boutique
United States
1 day using the app
September 27, 2020

We just started using the app but the onboarding was very easy and straightforward. We got immediate sign ups after integration. We had a couple questions and customer service was awesome and the response time was very fast! So far so good!

Paris Laundry
United States
1 day using the app