Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

October 26, 2021

Great staff and easy setup, they removed their branding when asked and helped steer me in the right direction on setup!

Feisty Fashionista Women's Boutique
United States
About 2 hours using the app
July 8, 2020

The customer service is top tier. Shout out to Zev for assisting me so swiftly and helping me solve an issue. This is just the app I need to take things to the next level

True 2 the Code
United States
About 2 hours using the app
May 20, 2020

I finally got set up tonight thanks to Zev! He's the bomb.com! Thanks for all your help! Cant wait to see what this app brings me!!!

The Essential Shopper
United States
About 2 hours using the app
August 7, 2020

Amazing..Way better than Attentive. Full Self Service and Customer Support is amazing and supper responsive.

SwissRX
United States
About 1 hour using the app
November 15, 2022

The best! So easy to use and their customer service team is incredibly helpful and extremely fast to respond.

HerbitualWellness
United States
About 1 hour using the app
November 26, 2021

So far this app has been great! The dashboard is very user-friendly and their support is INCREDIBLE! They have guided me through every step of the process and answered all my questions immediately in the chat! Thank you so much!

Goal Crazy
United States
About 1 hour using the app
November 18, 2021

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

Spring Ashley
United States
About 1 hour using the app
December 14, 2022

I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .

dannigyrlsplayhouse
United States
About 1 hour using the app
June 25, 2019

I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!

Bellaboho
United States
About 1 hour using the app
Edited June 19, 2020

Just got this app and so far its been bomb!!! Zen working after hours helped me out a lot! thankiuuu

LUXEBABE
United States
About 1 hour using the app