Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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We just started using the app but the onboarding was very easy and straightforward. We got immediate sign ups after integration. We had a couple questions and customer service was awesome and the response time was very fast! So far so good!
Picked a plan and got a free trial. Spent hours learning how to use it with the videos. Then one day they just shut it off. Said I did it. I didn't even know it until I checked on it. This right before Christmas. Blamed me and said someone on my team must have done it. I am my team. So I know I didn't do it.
The Postscript team is always available to help troubleshoot setup questions at a moment's notice. Highly recommended!
Postscript's onboarding and support team have been incredibly helpful and a joy to collaborate with!
Amazing App, it is much user friendly than any other app I have tried before. and their customer service is outstanding!! Thank you so much Zev for helping me out.
The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.
I use Postscript to send SMS messages and have had a great experience so far. I had an issue with uploading my customer list and two team members (Zev and Maddie) helped me solve my issue really quickly. I am very impressed with both the app and the customer service! Highly Recommend
Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!
I just downloaded the app and I'm already impressed. I couldn't figure out how to fix something so I started a chat and was immediately helped and he solved my problem quickly and efficiently. I'm looking forward to using this app to grow my business!
Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.