Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
Picked a plan and got a free trial. Spent hours learning how to use it with the videos. Then one day they just shut it off. Said I did it. I didn't even know it until I checked on it. This right before Christmas. Blamed me and said someone on my team must have done it. I am my team. So I know I didn't do it.
The Postscript team is always available to help troubleshoot setup questions at a moment's notice. Highly recommended!
Postscript's onboarding and support team have been incredibly helpful and a joy to collaborate with!
Amazing App, it is much user friendly than any other app I have tried before. and their customer service is outstanding!! Thank you so much Zev for helping me out.
The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.
I use Postscript to send SMS messages and have had a great experience so far. I had an issue with uploading my customer list and two team members (Zev and Maddie) helped me solve my issue really quickly. I am very impressed with both the app and the customer service! Highly Recommend
Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!
I just downloaded the app and I'm already impressed. I couldn't figure out how to fix something so I started a chat and was immediately helped and he solved my problem quickly and efficiently. I'm looking forward to using this app to grow my business!
Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.
Super convenient and simple to understand- and if you get hung up, the team is very easy to reach and super fast at responding! Great app!