Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!
Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.
Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this
Pretty new to the app but it was very easy to set up. Loved that the featured are clearly communicated so we knew that it would do what we needed. Reached out to support with a minor question and the response was very quick and detailed. Love that they seem to provide the same level of customer service we like to give our own customers.
Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)
Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)
Awesome app, Can say best out of competitors. It has all the features to grow and expand your business to the next level. Their support team is very active and ready to guide all the way through. Totally recommend.
Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.
Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now.
Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general.
The platform itself seems quite powerful thus far, with a relatively easy UX.
Shannon is a keeper.
Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!