Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

July 16, 2020

Best app on shopify for SMS marketing!! Easy set-up, great customer service and very effective marketing tool!

Widdle Me
United States
Over 3 years using the app
October 14, 2020

I've had this app for a while now. It's the best SMS app out there hands down. The interface is easy to use and the customer service is top notch. They always answer questions really quickly!

Esty Spot
United States
Over 3 years using the app
November 29, 2021

I just had Michael as a rep and he was PHENOMENAL! Got my issue corrected within minutes and showed grace towards my account. I am so very excited to use Postscript for my store! Thank you guys again!

SBDNC Apparel
United States
Over 3 years using the app
March 25, 2020

Excellent, cost effective SMS and MMS platform. Support is quick and implementation is a breeze. Our customers love the quick text updates we send and we love that it's easy to use and track results.

Lane Boots
United States
About 3 years using the app
September 24, 2020

Their responsiveness blows me away! Very easy to get started and the team was with me every step of the way when I had questions. Awesome tool for our store and helped gain better traction with our customers already.

Love Moan
United States
About 3 years using the app
June 26, 2020

Easy to user interface, stellar customer service (Zev is the man!) and I am already seeing some nice conversions for my store. Can't go wrong with Postscript

Butter Depot
United States
About 3 years using the app
April 29, 2022

Had some issues with a customer not receiving notifications and Porshai was able to assist me and walk me through what needed to be done. I'm very pleased with both the app and their customer service. Thanks, Porshai!

Félin Lune Apothecary
United States
About 3 years using the app
September 22, 2020

Postscript is AMAZING. The support team is so helpful and the platform is so robust in terms of it's capabilities.

We already have a 23x ROI!

Dr. Squatch
United States
About 3 years using the app
May 7, 2021

Just downloaded this app and I can already say I am very satisfied with this platform! Super easy to set up and a lot of the automations are already done for you. I'm excited to see what sms marketing has to offer to my online store

Three Cords Boutique
United States
About 3 years using the app
May 20, 2020

I just love the Postscript App. So easy to use. Customers love it and it's a money maker. You absolutely can't lose. Best of all the support is top-notch in every possible way. Kudos to Zev for swift and accurate help with my concern today.

SPLITS59
United States
About 3 years using the app