Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I just downloaded this app and was set up within 5 minutes. Zev was absolutely outstanding. I couldn't keep up with how fast he was - never had better service. He had all campaigns set up, my pricing set up and everything set right away! Excited to see how the software works! Postscripts needs to have Zev teach other companies how to be sooooo effecient (his personality is hilarious too). Travis has been an amazing Account manager too!
Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.
Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!
Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!
Postscript has been a great tool for driving revenue. It’s easy to use, and I’m seeing very strong results from focusing on SMS as a marketing channel (higher click rates and conversion rates than email by far). I’ve more than made my money back on Postscript – it’s working so well I even started requiring phone numbers from customers during checkout. Plus, the gifs are fun!
Customer Service rocks!!!!! I messaged them and got a reply in less than a minute. They then went on to fix an issue I had in less than 5 minutes!!!! I'm in my free trial but they now have a customer for life!!!!!!!
The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars
Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.
Great customer support and great service! We worked together to solve an integration issue and the support was always there to help! Good job! The platform itself is well done, has some great feature and all you need to send and automate your SMS processes.
Big fan!
Great app very user friendly. The support team is always there to help. If you are looking for a sms marketing app I highly suggest this one.